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This page provides details of the privacy policy adopted by Downtown Cagliari S.r.l. on its websites with reference to the processing of the personal data of visitors who access its websites.

The following notice is also provided pursuant to Article 13 of European Regulation 679/2016 for persons who interact with the website services of Downtown Cagliari S.r.l., which are accessible online.

This notice is also based on Recommendation no. 2/2001, which the European data protection authorities, assembled in the Data Protection Working Party that was established under Article 29 of Directive 95/46/EC, adopted on 17/05/2001 in order to identify the minimum requirements that needed to be adopted to protect the collection of personal data online, as well as the minimum measures that must be implemented in relation to persons who access web pages in order to guarantee the fairness and lawfulness of such processing.

Data Controller
Accessing this website may give rise to the processing of data related to identified and identifiable persons.

The “Data Controller” for the processing of this personal data is Downtown Cagliari S.r.l., with registered office in Via Nuoro 72 – 09125 Cagliari.

Data Protection Officer
Ecoconsult S.r.l., with registered office in Milan at Via Goldoni, 1, is the Data Protection Officer.

Location of Personal Data Processing – Profiling
The website of Downtown Cagliari S.r.l. may be visited without having to provide any personal data.  Personal data provided via the internet to Downtown Cagliari S.r.l. is processed at its hotel complex in Santa Margherita di Pula, Strada Statale no. 195 km 39,600 and at its administration office in Santa Margherita di Pula, Cagliari (Italy) – Strada Statale no. 195 km. 39,600 – Forte Village. The personal data is processed only by technical staff specifically tasked with data processing and, occasionally, by persons assigned to carry out any maintenance operations.

Visitors who use the booking request form and the e-newsletter registration form, must provide personal data (name, surname, address, email address, telephone number, etc.) and give authorisation for them to be processed.

Personal data acquired through the internet services offered by Downtown Cagliari S.r.l. is held in Santa Margherita di Pula, Cagliari (Italy) at Strada Statale 195 km 39,600, by Progetto Esmeralda, who has been appointed responsabile of processing, and at the premises of external companies that are essential to the performance of the services concerned (for e.g. software houses, server farms and web agencies). The data is processed only by technical staff tasked with data processing or by persons assigned to carry out occasional maintenance work. Furthermore, it should be noted that the company will not perform data processing using automated decision making processes without requesting express consent for such processing.

Types of data processed

Browsing data
During their normal course of operation, the computer systems and software procedures used to operate this website collect some personal data, the transmission of which is implicit in the use of internet communication protocols. This data is not collected in order to be associated with identified data subjects. However, due to its very nature, it could, through processing and in combination with data held by third parties, enable users to be identified. This category of data includes the IP addresses or domain names of computers used by users to access the website, the URI (Uniform Resource Identifier) addresses of the resources requested, the time the request was made, the method used to submit the request to the server, the size of the files obtained in response, the numeric code indicating the status of the response given by the server and other parameters related to the user’s operating system and computing environment. This data is used for the sole purposes of extracting anonymous statistical information on the use of this website and for checking that it is working correctly. In addition, the data may be used to ascertain any liability in the event of hypothetical cybercrimes against the website: unless these circumstances apply, the personal data is stored for no more than thirty days.

Optional nature of providing the data
With the exception of what has been specified in relation to browsing data, the user is free to provide the personal data needed to request that information or other types of services offered by Downtown Cagliari S.r.l. be sent to him/her. Failure to provide the data may prevent the user from obtaining the service requested.
The personal data provided may be used, only with the express consent of the data subject, for the communication for marketing purposes, to the structures of the group of which Palazzo Doglio is part (such as for example Forte Village or Palazzo Fiuggi) or to third parties in general.

Processing Methods
Personal data is processed by automatic means for the time strictly necessary to achieve the purposes for which it was collected  and in any event, in accordance with the principles of necessity, purpose, relevance and avoiding excess set out under the Regulation. Specific security measures are followed to prevent data loss, unlawful or improper uses and unauthorised access.

Rights of Data Subjects
Lastly, please be informed that Articles 15 – 22 of the Regulation entitle data subjects to exercise specific rights. The Regulation establishes the right to obtain from the Data Controller confirmation of the existence or otherwise of their personal data and the right to have such data made available in a comprehensible manner, the right to know the data source and the reason and purpose for which it is being processed; the right to request its deletion, transformation into an anonymous form or to object to any unlawful processing of their data,  as well as to request that it be updated, corrected, or where applicable, supplemented; and to object, for legitimate reasons, to it being processed. Additionally, the European regulation gives the data subject the right to submit a complaint to the data protection authority, the right to withdraw consent at any time and the right to data portability.

To exercise these rights, you may contact our company directly at Downtown Cagliari S.r.l. or via email:

Pursuant to Regulation (EU) 679/2016:

  • The Data Controller is Progetto Esmeralda S.r.l., with head office in Pula, Località Santa Margherita, Strada Statale 195 km 39,600, represented by its pro tempore legal representative.
  • Ecoconsult S.r.l., with head office in Milan at Via Goldoni, 1, is the Data Protection Officer. Email: